My company changed to fidelity for our secondary (GAP) insurance this past year to keep costs low after a recent increase (thanks Obamacare). First major claim that was a necessary procedure they refuse to pay.
They first tell my hospital that I had used all my benefits already. Wait so how when its the first time I used them? Then I file a claim twice and all they do is mail me a letters stating my claim was denied for below reasons..which doesn't even list a reason. I would agree with prior reviews this company is a scam and waste of money.
You are paying for an illusion of insurance they will not fufill. Pay a little more and get a company that actually helps you.
Reason of review: Bad quality.
Monetary Loss: $3000.
Preferred solution: Deliver product or service ordered.
I didn't like: Insurance fraud, Lack of good business dealing.