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My company changed to fidelity for our secondary (GAP) insurance this past year to keep costs low after a recent increase (thanks Obamacare). First major claim that was a necessary procedure they refuse to pay.

They first tell my hospital that I had used all my benefits already. Wait so how when its the first time I used them? Then I file a claim twice and all they do is mail me a letters stating my claim was denied for below reasons..which doesn't even list a reason. I would agree with prior reviews this company is a scam and waste of money.

You are paying for an illusion of insurance they will not fufill. Pay a little more and get a company that actually helps you.

Reason of review: Bad quality.

Monetary Loss: $3000.

Preferred solution: Deliver product or service ordered.

I didn't like: Insurance fraud, Lack of good business dealing.

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Anonymous
#1451185

Stay away from this insurance must be the best advice ever !

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